Acura: Your partner in insurance

Bridging the gap for legacy systems

Acura is a specialised service provider in the insurance sector, offering innovative solutions to streamline operations for their brokers and clients. Acura focuses on IT-driven solutions for brokers and insurers and provides administrative services and expertise to support efficient business processes. The company relies on technology to enhance efficiency and improve data integration.

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Acura assuratantien

Question?

How can we ensure efficient data integration with a core insurance application?

Solutions

Realised by

Client issue

Acura faced a challenge in integrating with a core insurance application, built on technology from the 1970s and 1980s, essential to their operations. The lack of flexibility in this software meant that data exchange required manual effort, as built-in import/export functionalities were either non-existent or not sufficient. They needed a solution that could bridge this technological gap, ensuring efficient data integration without requiring costly custom development.

Our solution

For over six years, Acura has relied on Fluxygen to streamline their data integration processes. Initially implemented with the help of Fluxygen's partner, Kabisa, the integration allowed them to:

  • Establish seamless connections between the legacy insurance application and modern tools.
  • Automate the transfer and transformation of data between different systems.
  • Create integrations that enable Outlook to communicate with the insurance application, eliminating the need for manual input.
  • Convert Excel-based data into XML for efficient processing via existing web services.

Fluxygen provided a flexible and cost-effective alternative to custom-built software solutions, reducing the time and financial investment typically associated with legacy system upgrades.

What were the results for the customer?

The implementation of Fluxygen has led to several key benefits:

  • Reduced manual effort
    Previously time-consuming and error-prone data entry processes have been replaced with automated workflows.
  • Increased efficiency
    Workflows that employees once deemed unnecessary are now critical to daily operations, with some processes handling up to 1,500 documents per day.
  • Enhanced flexibility
    Unlike costly custom solutions, Fluxygen allows Acura to easily adapt and expand their integrations as needed.
  • Improved employee satisfaction
    Initially met with skepticism, the automated workflows have become an essential part of operations, to the extent that employees now consider them a ‘colleague’ that continues working even after business hours.

Looking ahead

With the core integrations in place, Acura continues to leverage Fluxygen to refine and optimize their workflows. While new integration needs arise less frequently, they recognize the importance of ongoing innovation to maintain efficiency and adaptability in their operations.

Fluxygen has proven to be more than just a software solution - it has become an integral part of their business, ensuring that even legacy systems with outdated technology can operate with the efficiency and flexibility of modern technology.

Acura-case-study

What Acura says about us

“Fluxygen is, by far, the best piece of software I’ve seen in recent years. The combination of high-quality consultants, seamless collaboration, and the ability to creatively apply modern technology has made Fluxygen indispensable to our operations. It has transformed something we initially thought was unnecessary into an essential part of our workflow—an invisible yet invaluable colleague.”

Rob Prüst
Director

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