/ FAQ / What is workflow automation?
Workflow automation uses software to execute repetitive process steps automatically according to predefined triggers, conditions and rules. A workflow might create a record, transform data, request information from another system, route an exception or send a notification. When a workflow spans multiple applications, integration becomes essential because the required information must move reliably between systems. An iPaaS can therefore combine application integration and workflow automation so that a business event in one system automatically initiates actions elsewhere.
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